Shipping policy
Shipping Policy – Master Mart Ltd
Effective Date: 06.03.2025
Welcome to Master Mart Ltd! We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below. Â
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Shipping Destinations
We currently ship across the United Kingdom. Unfortunately, we do not offer international shipping at this time. Â
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Shipping Rates & Delivery Time
| Standard Shipping | 3-5 Business Days | £ 2.99 |
-Delivery times are estimates and may vary due to external factors (e.g., weather, courier delays). Â
- Orders are processed within 1-2 business days after payment confirmation. Â
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Order Processing & Tracking
- Once your order is processed, you will receive a confirmation email with tracking details. Â
- You can track your order using the tracking link provided. Â
- Orders placed after 11.00 P.M will be processed the next business day. Â
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Shipping Delays
While we aim to deliver on time, delays may occur due to: Â
- High demand during peak seasons. Â
- Courier disruptions or unforeseen events. Â
- Incomplete or incorrect shipping addresses. Â
If your order is delayed, please contact us at info@mastermartwholesaler.co.uk for assistance. Â
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Missing, Lost, or Damaged Items
If your order is missing or arrives damaged: Â
- Contact us within 48 hours of delivery. Â
- Provide your order number and photos (if applicable). Â
- We will investigate and offer a replacement or refund based on the issue. Â
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Returns & Exchanges
For return requests, please refer to our Return Policy. Â
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